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Doesn't Fit? Return Your Clothing For FREE

Simple as 1, 2, 3
We want to make sure your clothing returns experience is as simple as possible, you have up to 14 days to return your item to us and we’ll cover the cost. Follow the 3 simple steps below to print your free returns label.

1

STEP 1

START YOUR RETURN ONLINE

If something isn’t quite right, we’ll give you 30 days to return your order. To kickstart your return, please click here. From there you will be asked to enter your order number and postcode to start the returns process. If you’re returning an item that is faulty or incorrect, please click here so our customer service team can help you.
2

STEP 2

ARRANGING THE RETURN

We will then provide you with a number of options for returning your item so that you can choose the one that is the most convenient for you. If your return falls outside of any of these services, you will be redirected towards customer services for support.
3

STEP 3

WE'LL DO THE REST

Once you have selected your returns service, you will be provided with a QR code and emailed a return label. If your order isn't eligible for free returns, you will be asked to provide your card details to pay for the return, and will be provided with the returns label upon doing so. You will then have an extra 14 days to return your order to us. Please return your items in their original packaging, sealed securely and make sure you retain proof of postage.

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