Myprotein Australia

Doesn't Fit? Return Your Clothing For FREE

Simple as 1, 2, 3
We want to make sure your clothing returns experience is as simple as possible, you have up to 14 days to return your item to us and we’ll cover the cost. Follow the 3 simple steps below to print your free returns label.

STEP 1

START YOUR RETURN ONLINE

If something isn’t quite right, we’ll give you 30 days to return your order. To kickstart your return, log in to your online account, enter your order number and email and select the returns button. From there, select the item you’d like to return. If you’re returning an item that is faulty or incorrect, a message box will be presented after following the above steps. Please provide more information on your order and a member of our customer service team will get in touch to help resolve this.

STEP 2

ARRANGING THE RETURN

We will then provide you with a number of options for returning your item so that you can choose the one that is the most convenient for you. If your return falls outside of any of these services, you will be redirected towards customer services for support.

STEP 3

WE'LL DO THE REST

Once you have selected your returns service, you will be provided with a QR code and emailed a return label. If your order isn't eligible for free returns, you will be asked to provide your card details to pay for the return, and will be provided with the returns label upon doing so. You will then have an extra 14 days to return your order to us. Please return your items in their original packaging, sealed securely and make sure you retain proof of postage.